Good to know
Frequently Asked Questions
What guests usually ask before sailing
Mercury GT? Jet Ski Rental FAQ →
What's included in the price?
The listed price is a private full-boat charter including captain and crew, life jackets, and drinking water. Dining sets are optional and can be added during booking.
How many guests can join?
The boat is chartered privately for your group, seating up to 12 guests — ideal for families, couples, or friends. For larger groups, reach us on LINE so we can arrange the right trip.
What happens in a thunderstorm?
Every boat is fully covered, so ordinary rain doesn't affect the trip. In a thunderstorm, the captain may reschedule or adjust the route for safety, and we'll reschedule for free or give a full refund.
Can I cancel or reschedule?
Yes — please let us know at least 24 hours before departure via LINE and we'll arrange a new time.
Is there food? Can I note allergies?
Several dining sets are available (see the full menu page) and you choose your dishes at booking. For allergies or dietary needs, tell us in advance on LINE.
Where do we board? Is there parking?
Boarding is at Mercury Pier on the riverside in Ayutthaya town, with parking available. Exact meeting details are sent after your booking is confirmed.
Are children and elderly welcome?
Absolutely. Life jackets in all sizes are provided and the cruise is calm and safe for all ages.
Do I have to pay the full amount upfront?
No — reserve your date with a 50% deposit online, then settle the remaining balance before departure. We'll remind you automatically via LINE and email.
How do I pay?
Pay online instantly via PromptPay or credit/debit card. Your booking confirms automatically once the deposit (or full payment) completes.
Can I give this as a gift?
Yes — buy a Mercury Cruise gift voucher, and your recipient picks their own date and time whenever they're ready.
Every cruise includes
- Private full-boat charter
- Captain & attentive crew
- Life jackets for every seat
- Chilled drinking water
- World Heritage scenic route
Weather & Cancellation Policy
- Thunderstorms: the captain may reschedule or adjust the route for safety — free reschedule or full refund (ordinary rain is fine, the boat is fully covered).
- Rescheduling: please notify at least 24 hours ahead.
- Late arrival: please reach the pier 15 minutes before departure.