Frequently Asked Questions

The listed price is a private full-boat charter including captain and crew, life jackets, and drinking water. Dining sets are optional and can be added during booking.

The boat is chartered privately for your group, seating up to 8 guests — ideal for families, couples, or friends. For larger parties, please contact us on LINE and we will arrange a suitable itinerary.

Every boat is fully covered, so ordinary rain does not affect the trip. In a genuine thunderstorm, the captain may reschedule or adjust the route for safety; once our team confirms the session cannot sail, we reschedule you at no charge (the weather policy is reschedule-only — no refunds are given).

Reschedule yourself from your booking page: One free self-service reschedule when more than 48 hours remain · with 24–48 hours left, only to a regular slot (not sunset or holiday) · under 24 hours, contact our team · rain or storms: we always move you for free, and it never counts · moving to a pricier day? Pay the difference on the same page · moving to a cheaper day is not refunded · cancellation/refund terms are on the policy page

Several dining sets are available (see the full menu page), with dishes selected at the time of booking. For allergies or dietary requirements, kindly inform us in advance on LINE.

Boarding is at Mercury Pier on the riverside in Ayutthaya town, with parking available. Exact meeting details are sent after your booking is confirmed.

Certainly. Life jackets are provided in all sizes, and the cruise is calm and safe for guests of every age.

No — you may reserve your date with a 50% deposit online and settle the balance before departure. Reminders are sent automatically via LINE and email as the date approaches.

Payment is made securely online via PromptPay or credit/debit card. Your booking is confirmed automatically once the deposit or full payment is complete. Payments are received as BAAT Boutique Hotel (the operator of Mercury) — that name appears on the payment page and on your card/bank statement

Certainly — purchase a Mercury Cruise gift voucher, and the recipient selects their preferred date and time at their leisure.